We understand that business requires responsive Business IT Support when things go wrong. Our aim is to provide you with expert IT Support, remove downtime and provide you with a continuous working solution.
Call us on 0450 254 435 and let us assist with your computer troubleshooting, computer repairs, networking and overall system management. We have comprehensive pain free services in the desktop, server and networking areas as well as cloud and hybrid systems.
Adhoc System Troubleshooting and Computer Repair
Perfect service for one-off repairs or when something needs to get done. Expert computer repairs and setup in your business. We setup, service, repair and upgrade computers of all makes and models. We handle all manner of repairs and computer troubleshooting be it cracked notebook screens, hard drive replacement, Windows installation, power supplies, graphics issues, motherboards, etc.
We can also resolve server issues, your internal network issues, internet connection, hosting and email systems such as Exchange or Office 365.
We also sell computer systems, notebooks, printers and all other peripherals you would need. We talk to our customers and listen to their requirements in order to match the correct system to their needs.
IT Setup
Whether you are setting up a new business or need to upgrade we can assist you throughout the process. We can sit down and discuss your needs and come up with a cost, time and IT effective system. Once the plan has come together we will then implement it with you or on your behalf.
Business Continuity
Business continuity is a broad topic incorporating preventative as well as “after it happens” elements. If done correctly can bring your systems back to life quickly. The elements range from preventative security to backup systems.
It is a fact that backup is a critical part of any business system, and yet so many businesses fail to employ an effective strategy. We can design and manage an effective backup plan for your business and provide data recovery assistance whenever you need it.
As well as backup there are also a number of cost effective security measures we can implement. Security is critical and extends beyond just using any anti-virus program. We look at stopping threats before they reach your network be it through email, web browsing or entry via other means.
Outsourced IT
Let us be your IT department. When you engage us for ongoing IT support, we look after your IT Assets. Continuity of your business is the key and we place a great deal of importance to prevent before we need to resolve. Further, if things do go wrong there will be a rapid response onsite or remotely. Talk to us about our support plans and how they can suite your business needs.
We are here for you. We understand business requires responsive IT Support. So call us on 0450 254 435 or email info@protocolinfotech.com.au.